Having pioneered the on-demand platform-as-a-service space 9 years ago, Killer Web Interactive supports some of the finest global e-commerce businesses. We provide a full range of software, and professional services, spanning all pre-launch, implementation, and post-launch requirements.

A successful e-commerce business embraces the pursuit of continual improvement to meet the ever-changing demands of the marketplace. KWD's  holistic partnership philosophy and approach begins with providing our clients with the services they need to develop and launch their sites, continuing after launch to enhance the online shopping experience for their customers. Our User Experience, Strategic Analysis and Tactical Implementation groups are uniquely capable of helping to optimize your online performance across several dimensions - and at any stage of your business lifecycle.

Ecommerce Features

Our Ecommerce Software combines robust and extendable catalog management, highly-flexible design and content management, advanced search and guided navigation, robust merchandising, marketing, internationalization, personalization, loyalty, order management, analytics and customer care capabilities – all built on our industry leading Retail Data Model.

• Unparalleled Multi-site/Microsite Management – Create an infinite number of sites or microsites, with full inheritance of data and content/design assets across all sites, fully internationalization ready. Leveraging the strength of our Retail Data Model, all pricing, language, product mix, merchandising from the master catalog can be utilized on any site, allowing for local management and override capability.
• Site Design and Content Management – Via our Site Designer module, easily and efficiently schedule and preview any site content and design modification – of any content type – leveraging an intuitive interface and customizable asset library.
• Search, Navigation and Merchandising – Advanced search, guided navigation, robust search merchandising, cross-sells and up-sells, kits, bundles, and add-ons.
• Multi-Language, Multi-Currency Catalog Management – Robust creation and management of products and categories, fully-customizable attribution and efficient taxonomy management, imagery and fully multi-language descriptions/copy, multi-currency pricing and scheduled discounts, complex inventory, shipping and taxation rules, and so on.
• Personalization – Create and manage an infinite number of microsites targeted segments, profiles and business rule triggers.
• Loyalty – Manage customer accounts, address books, gifting, contests, Tell a Friend, loyalty points accumulation and redemption, gift cards, and customer reviews.
• Email Marketing, SEO and SEM – Create segmented and targeted email campaigns, organic search optimization, shopping comparison and marketplace data feeds. Leverage a deep SEO-related tool-set, spanning meta-data attribution, pretty URL management, XML and Google sitemap support, robots.txt, and so on.
• Customer Care – Use the CSR module to create and manage customers, their orders, accounts and payment methods, loyalty program, and so on.
• Shopping Cart and Order Management – Manage shopping carts, promotions, fraud filters, split-shipping rules, multiple payment options, multi-currency, multi-language, order cancellation, fulfillment management, refunds and returns.
• Reporting and Analytics – Generate and customize a variety of site activity and transactional reports.
• B2B – Define various pricing options, order quantity restrictions, bulk add to cart and order processing, invoicing & fulfillment logic.

Our partnership approach extends well beyond a solid platform for your business needs, to that of a strategic partnership focused on best practices implementation and proactive recommendation of new avenues by which to expand your overall e-commerce business.